|
This is an accurate list of messages to and from
two
clients. We show them only to enlighten you as to how we take
care of, and the personal attention that we give to each of our customers. We have reversed the messages, so
that they read in the proper order as they transpired.
Email addresses have been omitted to protect the clients.
-----Original Message----- From: jaha8@net Sent: Mar 12,
2007 10:55 PM To: "R. Keith Rice" <rkeithrice@com> Subject:
Re: Wind Sock Order
I cannot
get your order buttons to work. I would like to buy the
following:
1- 4234
Stars and Strips Hat Wind Sock
1- 27120 -
60" U.S.A. Wind Sock
If you
have these in stock, please let me know as I would like to
order same!
Thank You
Harry
Henderson
*****
---
Original Message ----- From: "R. Keith Rice" <rkeithrice@.com>
To: <jaha8@.net> Sent: Tuesday, March 13, 2007 2:59 PM
Subject: Your Wind Sock Order
Harry,
After
checking our inventory, I have found part of your order.
We have a
4234 Stars & Stripes Hat at $10.95! It was on display, so if
you will wait for the other WindSock, I will just give it to
you. There is nothing wrong with it, it just doesn't look fresh
and new.
The #27120
- 30" U.S.A. WindSock sells for $ 8.95. It will take
between two and three weeks to get it in here, so will ship
the same day it comes in.
Those two
items come to $19.90 + $6.95 shipping = $26.85. Less $10.95
for the freebee, so your total cost will be $15.90.
You can
pay me by check or PayPal. I would rather not use your
credit card. If you will agree to PayPal, I will just send
you a dun for the $15.90, when I am ready to ship.
We hope
that the above meets with your approval!
Thank you
for ordering from Art Craft, inc. d.b.a. Flags and etc. We
do hope that you will find our service satisfactory and try
us again, soon.
R. Keith
Rice
Flags and
etc.
*****
-----Original Message----- From: jaha8@net Sent: Mar 13,
2007 10:55 PM To: "R. Keith Rice" <rkeithrice@com> Subject:
Re: Your Wind Sock Order
Thanks
again....I have a PayPal Account and will attempt to pay you
through it....if I can't - then send me an invoice and I
will send a money order.....Thanks, again,
HH
*****
-----
Original Message ----- From: "R. Keith Rice" <rkeithrice@.com>
To: <jaha8@.net> Sent: Thursday, March 22, 2007 11:40 AM
Subject: Re: Your Wind Sock Order
Harry,
Your other
windsock came in this morning, so your order is ready to
ship.
Please
send me your PayPal account email address and I will bill
you for the $15.90 through PayPal.
Thank You
R. Keith Rice
Flags and
etc.
*****
-----Original Message----- From: jaha8@.net Sent: Mar 22,
2007 5:47 PM To: "R. Keith Rice" <rkeithrice@.com> Subject:
Re: Your Wind Sock Order
DEAR
KEITH:..... MY PAYPAL ACCOUNT IS SET UP THROUGH E-BAY, and
for this small amount is just a hassle to set up....Please
let me send you a Money Order (tomorrow) for $ 16.00
---plus your S/H ...just send me your address where I can
send it....Many Thanks - Harry
*****
----
Original Message ----- From: "R. Keith Rice" <rkeithrice@.com>
To: <jaha8@.net> Sent: Thursday, March 22, 2007 4:56 PM
Subject: Re: Wind Sock Order
Harry,
Mail to:
Flags and
etc.
Colorado
Springs, CO
We
certainly do appreciate your business!
Thanks,
R. Keith
Rice
Flags and
etc
*****
-----Original Message----- From: jaha8@.net Sent: Mar 23,
2007 5:19 PM To: "R. Keith Rice" <rkeithrice@.com> Subject:
Re: Your Wind Sock Order
Dear
Keith: Your Money Order was sent today...March 23, 2007-Best
regards....HH -
*****
-----
Original Message ----- From: "R. Keith Rice" <rkeithrice@.com>
To: <jaha8@.net> Sent: Friday, March 29, 2007 4:32 PM
Subject: Re: Your Wind Sock Order
Harry!
By now you
should have received your order!
Is it
everything that you expected?
Are you
happy with the service that we provided?
Would you
order from us again?
Thank You
for the business!
R. Keith
Rice Flags and etc
*****
-----Original Message----- From: jaha8@.net Sent: April 2,
2007 5:47 PM To: "R. Keith Rice" <rkeithrice@.com> Subject:
Re: Wind Sock Order
Dear
Keith: The package arrived this afternoon...package sent to
Alaska, then forwarded to Arkansas.....yes the flags are
just what I wanted.....Thanks again! (hh)
***********
-----Original Message-----
From: "Steve Foster" <stevefoster4@.com>
To: "'R. Keith Rice'" <rkeithrice@.com>
Subject: RE: Monster funnoodles
Date: Mon, 5 Mar 2007 09:53:36 -0700
Hi Keith,
Do you still carry the monster funnoodles, and do you have
them in stock? I’m in Greeley CO, Depending on shipping
charges, I might just drive down and get them, if you have
them.
Thanks,
Steve Foster
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 05, 2007 6:58 AM
To: Steve Foster
Subject: Re: Monster funnoodles
I do not have either the Monster Funnoodle or the Large
Captain Noodle in stock! I do not know of anyone stocking
them, except the manufacturers.
For me to bring them in here, and then reship again, people
just cannot afford to buy them.
The freight just eats me up on these. Normally $ 15.00 to
$25.00 per case - depending on how far they have to go.
Greeley would probably hit somewhere around $20.00 per case,
on the Captain Noodles out of Minneapolis, and $28.00 per
case, on the funnoodles out of Florida.
These cartons are almost 5' in length and they really take
up space in a truck and do not weigh hardly anything.
Shippers hate to mess with them!
The freight drops substantially, per case, the more you are
ordering.
Let me know how many you want to buy and I will quote you a
price, including freight.
Thanks for your inquiry!
R. Keith Rice
Flags and etc.
*****
-----Original Message-----
From: "Steve Foster" <stevefoster4@.com>
To: "'R. Keith Rice'" <rkeithrice@.com>
Subject: RE: Monster funnoodles
Date: Tue, 5 Mar 2007
Keith,
I'd consider as many as five cases or more, depends on where
the price break hits with the shipping,
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 05, 2007 8:52 AM
To: Steve Foster
Subject: RE: Monster funnoodles
Sometimes it is every five cases, sometimes every ten
cases! It depends on the mileage and I have never been able
to figure that out!!! It doesn't make any since to me.
Just curious to know what your project is?
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
I cut them up to use for exercise training with my patients…
I’m a chiropractor.
Yes, give me a price on 5 and 10 cases. I assume they’d be
drop shipped, my zip code here is 80634, and it would be
delivered to a business address.
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 05, 2007 3:03 PM
To: Steve Foster
Subject: RE: Monster funnoodles
Steve,
I am quoting a BB-9 Captain Noodle which is a 4" x 59"
Noodle.
These are very much the same as Monster Noodles from
Funnoodle.
We have never had a complaint against them!
$7.50/ea. x 9 = $67.50 pet case x 5 cases = $ 337.50
Plus freight via UPS =
$ 64.65 $ 402.15
$7.50/ea. x 9 = $ 67.50 per case x 10 cases = $ 675.00
Plus freight by carrier $ 79.87
$754.87
Delivery
should be 3 to 5 working days!
R. Keith Rice
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Keith,
I had bought an off brand once… and found that after a bit
of time the outside covering of the noodles “wrinkled, and
became kind of prune-like,” whereas with the actual
funnoodles, I haven’t seen that. I’m not real impressed
with the company that makes funnoodles either, so wouldn’t
mind changing to another product, as long as it’s
comparable.
I don’t suppose you have a small sample of the material from
this company on hand that you could send me?
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 05, 2007 8:37 PM
To: Steve Foster
Subject: RE: Monster funnoodles
Send me your mailing address and I will see if I can get
them to send you a sample!
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Keith,
Any word on whether or not they’ll be sending a sample?
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 12, 2007 7:37 AM
To: Steve Foster
Subject: RE: Monster funnoodles
One of us has deleted your address from this list of
messages.
I must ask for it again, before I can get this sample
shipped!
Sorry!
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Keith,
Address is 2018 B 35, Greeley, CO.
Does this brand of monster noodle have the hole down the
center?
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 12, 2007 11:01 AM
To: Steve Foster
Subject: RE: Monster funnoodles
No hole down the center, but there is a hole in each end,
for either a bottle or a can!
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
The hole may be okay. I just remember that the off brand we
had gotten before that “shriveled up” did not have a hole
down the center. I’ll need to see a sample.
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Monday, March 12, 2007 1:43 PM
To: Steve Foster
Subject: RE: Monster funnoodles
Your sample will go out tomorrow.
It is being mailed direct to you!
It will be a sample of their Big Boss Noodle. There will be
no hole in the end and no hole at all, as I told them you
did not want that feature in the noodles that you wanted to
purchase.
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Keith,
I don’t care whether it has a hole in it or not; my comment
was that the brand I had picked up before that seemed to be
of an inferior material did not have a hole down the
center. My question was “does this company’s product
normally sell without a hole,” as that would mean that it
may be the same company that produced the product that did
not work for me.
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Wednesday, March 14, 2007 5:31 AM
To: Steve Foster
Subject: RE: Monster funnoodles
Most companies make them both ways. Many noodles are used
as lane markers in swimming pools; therefore they run a rope
or cable through the center.
These noodles are made in Canada. There aren't too many
manufacturers of this product; Funnoodle from Florida, Big Boss out of
Canada and Captain Noodle in Kansas. I do not know of any
more. It just is not a lucrative market.
I have never heard of your complaint before!
I mostly sell to search and rescue, police depts. - that use
them to build up kid's car seats and swim clubs. When used
in outdoor pools or beaches, they usually get logged down
with sand and are only good for a couple of years.
Keith Rice
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Okay,
I’ll contact you when I get the sample; I’m assuming it’ll
be fine and that I’ll be placing an order. Thanks for your
help.
Steve
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Wednesday, March 21, 2007 11:36 AM
To: Steve Foster
Subject: RE: Monster funnoodles
Steve,
Just wondering if they shipped the samples to you?
Keith
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
Keith,
Yes, did receive a sample. Did you say I have the choice of
getting it with or without the hole down the center? Also,
I’d prefer to get them in just one or two colors
consistently (one preferably)… if that is possible? I will be
getting an order in to you this week, once I get those
answers.
Steve
*****
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Thursday, March 22, 2007 8:06 AM
To: Steve Foster
Subject: RE: Monster funnoodles
As of today, they only have BB-9 large hollow noodles (with
a hole in them), however they have some on the way in, that
do not have a hole in them.
They are packaged with two colors in a package, purple and
yellow.
They would rather not ship just one color as the labor is
too intensive opening boxes and repackaging. A "special
order" might take up to three months and the freight would
be out of Canada.
We do hope that this will answer your questions.
*****
Steve Foster <stevefoster4@.com> wrote:
Ok. Let’s go w/ 5 cases of what they have on hand, purple
and yellow, with the hole.
Steve Foster
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Friday, March 23, 2007 8:08 AM
To: Steve Foster
Subject: RE: Monster funnoodles
Steve
You would get your order faster if we went through PayPal.
PayPal does not cost you a thing as we bear all of the costs
for using PayPal.
Or you could mail us a certified check or money order.
R. Keith Rice
Flags and etc.
*****
Steve Foster <stevefoster4@.com> wrote:
I can use PayPal, my wife has an account. All I need is the
account to pay it to.
*****
I replied to that message, and March 26th, Steve placed an
order for 5 cases.
*****
-----Original Message-----
From: R. Keith Rice [mailto:rkeithrice@.com]
Sent: Friday,
April 5, 2007 8:08 AM 6:30 a.m.
To: Steve Foster
Subject: RE: Monster funnoodles
Steve
Just checking on
your order. Did it arrive on time and in good order?
Keith
Steve Foster <stevefoster4@.com> wrote:
Keith,
Yes, arrived and looks fine.
Thanks,
Steve Foster
**********
-----Original Message-----
From: Carol Wadsworth [mailto:carolw@***]
To: r_keith_rice@***
Subject: High Five Spinner Order
Hi Keith,
I don't believe your web site - for ordering - is working
correctly. I just paid you $16.95 via PayPal for (1)
#30312 High Five Spinner - 30" with five 12' streamers.
Carol Wadsworth
336 Barnum Street
Dundee,
-----
To: carolw@***
From: r_keith_rice@adelphia.net
Subject: RE: High Five Spinner Order
I don't know whether you got my message yesterday, using an
alternate e-mail address or not!
You order was shipped today via parcel post.
Thank you again, for your order.
When your order arrives, remove the string from it and throw
it away. All that string is good for is getting it all tangled up.
You might add another large spinner to it, however. It will
work with only one, but better with two. Spinners can be
purchased at any Sporting Goods Store in the Fishing
Department!
We do hope you will have hours and hours of enjoyment from
your spinner.
Thank you, again
R. Keith Rice
Flags and etc.
www.flagsandetc.com
-----
From: Carol Wadsworth [carolw@***]
To: R. Keith.Rice
Subject: RE: High Five Spinner Order
Keith, yes, I got your message and thanks for all the tips. I
live less than a mile from the Cabela's store in Dundee, so I
can get a large spinner there. I want to hang this flag at the
end of a lake dock. I looked for hours on the Internet to find
this specific wind sock, it looks so cool spinning in the wind.
Thanks. Carol
----------
To: <r_keith_rice@
Subject: My order
> To whom it may concern,
>
> I ordered a clown fish wind wheel from you on Sunday
evening (#32047) (Receipt ID:
5183-9163-3001-6754).
I bought
this item for my mother, whose birthday is on Saturday the
21st. I live in Michigan. When should I expect the item to
be delivered?
>
> Thanks for your time.
> Jessica Eimer
xxxxxxxxxx
Your
order will be shipped via parcel post today, from
Colorado Springs, CO.
.
You should have it by Saturday, no problem!
Thank You for Ordering from Art Craft, inc.
Your business is appreciated!
R. Keith Rice
xxxxxxxxxx
Thanks a
lot for your help Keith!
Jessica Eimer
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
-----
Original Message -----
From: "Keith Rice"
To: <dsguesto@
>
Subject: Re: Notification of Payment Received
> Your order was shipped COMPLETE today via Insured -
Parcel Post. It should arrive to you in 4 or 5 days.
>
We hope you will be happy with our products and that
you will visit our website again, soon!
>
> Thank you for the opportunity of letting Art Craft,
inc., take care of
your needs!
>
> We do hope that our service was satisfactory and that
you will recommend us to your friends.
>
> Thanks again!
>
> R. Keith Rice
> e-mail: rkeithrice@
>
> web site: www.artcraftinc.com
> Our Newsletter - NewsBoy'sNews address:
> http://www.artcraftinc.com/ournewsletter_1.html
>
August 18,
Keith- I received the order
yesterday. I am very pleased with it. Thanks
so much.
Diane
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> From: Keith Rice
> Chris Robertson - W. V.
> Subject: Order Follow up!
> Recently, you ordered a case of Noodles from Flags
& etc.
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? 10
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly?
10
> Did the items serve the purpose that you ordered it
for? 10
> Was the item you received worth what you paid for
it?
10 Yes Definitely
> Were you satisfied with our products? 10
> Are there any comments that you would like to make to
us?
> The package arrived pretty beat up, but the merchandise
was not damaged. What can happen to styrofoam?
> Thanks for participating in this survey and thank
you again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
> www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> From: Keith Rice
> Loren Lasher - Hawaii
> Subject: Order Follow up!
> Just hit reply and fill in the blank spaces!
> Recently, you ordered WindToys and Flags from Flags
& etc.
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10 - Your
service and commitment was outstanding!
> Was our representative courteous and pleasant? 10
working with the boss was perfect
> Was your order handled in a timely manner? 9
> Did your order arrive on time and package properly?
10 Yes
> Did the items serve the purpose that you ordered it
for? 10 Yes
> Was the item you received worth what you paid for it?
10 good value for the price and the products
> Were you satisfied with our products?
>10 yes, with out question
> Are there any comments that you would like to make to
us?
> Thanks for being YOU!
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
> www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> From: Keith Rice
> To: Irene Gompert - California
> Subject: Order Follow up!
>
> Recently, you ordered five different orders from Art
Craft, inc. to be shipped to five different addresses.
> We presume you did your Christmas Shopping with us.
We are very grateful for that!
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant?
10 - I liked working with the boss's wife
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly?
10
> Did the items serve the purpose that you ordered it
for? 10
> Was the item you received worth what you paid for it?
10
> Were you satisfied with our products? 10 yes,
with out question
> Are there any comments that you would like to make to
us?
> We were amazed at how all of the orders arrived before Christmas.
We were really late in getting our order placed with you.
We were told by the recipients, that all of the packages arrived
in good condition and a couple of days before
Christmas. Every one of them was thrilled with their gifts.
I am sure we will be ordering gifts from you again!
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
> www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Feb. 17,
Keith
I received the order yesterday. The windsocks are great.
Judy
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
March 13,
I received my prize of a Damsel Fish on Tues. It is
really nice - so colorful. Thank you
Aberegg
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> March 15,
> Dear Patricia Songer - Ohio
> Recently, you ordered some Kite String from Flags &
etc.
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? 10
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly? The
post office brought it held together with rubber bands,
but it was all there!
> Did the items serve the purpose that you ordered it
for? 10
> Was the item you received worth what you paid for it?
10
> Would you recommend us to your friends? 10
> Were you satisfied with our products? 10
> Are there any comments that you would like to make
to us? I appreciated the personal attention!
>
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
>
> We hope to be hearing from you again, soon!
>
> Flags & etc.
> R. Keith Rice
> www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>from: Keith Rice
>to: John Senecheal - N.C.
>subject: Order Follow up
> Recently you ordered a number of flags for your Bed and
Breakfast!
> This is just a follow-up note to see how you would
rate our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it
for? Yes
> Was the item you received worth what you paid for it?
Yes
> Would you recommend us to your friends? Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to
us?
> Thank You! I will be ordering again!
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
> www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Keith,
Just a note to say "thank you" for calling us
about the fish windsock order. It
is nice to have such good customer service from companies
we order from.
Thanks again,
Shary Smith
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> From: "Keith Rice"
> To: Lois Elizabeth - Washington DC
> Subject: Order Follow UP!
> Recently, you ordered a Flamingo Wind Wheel - Wind Toy
from Art Craft, inc.
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it
for? Yes
> Was the item you received worth what you paid for it?
Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to
us?
We will surely order from you again!
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> From: "Keith Rice"
> To: Liz J. Smith - Florida
> Subject: Order Follow UP!
> Recently, you ordered a Clown Fish and a Damsel Fish Wind Toy from Flags & etc.
> This is just a follow-up note to see how you would rate
our service:
> All you need to do is hit reply, answer the questions
on the lines they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it
for? Yes
> Was the item you received worth what you paid for it?
Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to
us?
> This is our fourth order and I am sure we will do it
even again.
> We are very happy with the products and service.
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
From: r_keith_rice@
To: John Bergquist
Subject: Your Order from Flags & etc.
Recently, you ordered a Rooster Wind Wheel from Flags
& etc.
This is just a follow-up note to see how you would rate
our service.
All you need to do is hit reply, answer the questions on
the lines they are written on and hit send!
Please rate each question with a number from one to ten.
One being poor and ten being excellent.
Did you find our service satisfactory? 10
Was our representative courteous and pleasant? 10
Was your order handled in a timely manner? 10
Did your order arrive on time and package properly? 10
Did the items serve the purpose that you ordered it for? 10
Was the item you received worth what you paid for it? 10
Were you satisfied with our products? 10
Are there any comments that you would like to make to us?
Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
We hope to be hearing from you again, soon!
Flags & etc.
R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
From: r_keith_rice@
To: Clara Yang
Subject: Your Order from Flags & etc.
Recently, you ordered a Playful Cat and a Clown Fish Wind
Wheel - WindToys from Flags & etc.
This is just a follow-up note to see how you would rate our
service.
All you need to do is hit reply, answer the questions on the
lines
that they are written on and hit send!
Please rate each question with a number from one to ten. One
being poor and ten being excellent.
Did you find our service satisfactory? 9
Was our representative courteous and pleasant? 9
Was your order handled in a timely manner? 8
He's had computer problems.
Did your order arrive on time and package properly? 9
Did the items serve the purpose that you ordered it for? 10
Was the item you received worth what you paid for it? 10
Were you satisfied with our products? 10
Will you be ordering from us again? 9
Are there any comments that you would like to make to us?
How did you hear about Art Craft, inc?
Search Engine? Which One? Yahoo
Search
Newsletter? Which One? Friend
Thanks for participating in this survey and thank you again
for
ordering from Flags & etc.
We hope to be hearing from you again, soon!
Flags & etc.
R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
----- Original Message -----
From: <r_keith_rice@>
To: <nancy
wiecking>
Subject: Your Recent Order from Flags & etc.
> Recently, you ordered a Dolphin Duo Flag from Flags
& etc.
> This is just a follow-up note to see how you would rate
our
> service.
> All you need to do is hit reply, answer the questions
on the lines that they are written on and hit send!
> Please rate each question with a number from one to
ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? N.A.
> Was your order handled in a timely manner? 9
> Did your order arrive on time and package properly? 9
> Did the items serve the purpose that you ordered it
for? 10
> Was the item you received worth what you paid for it? 10
> Were you satisfied with our products? 10
> Will you be ordering from us again? 10
> Are there any comments that you would like to make to
us?
> How did you hear about Art Craft, inc?
> Search Engine? Which One? google
(I think)
> Newsletter? Which One?
> Friend
> Thanks for participating in this survey and thank you
again for ordering from Flags & etc.
> We hope to be hearing from you again, soon!
> Flags & etc.
> R. Keith Rice
> r_keith_rice@
> > website: www.flagsandetc.com
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
-----
Original Message -----
From: "Keith Rice" <r_keith_rice@.net>
To: <dsguesto@.net>
Subject: Re: Your Order was Shipped
> Your order was shipped COMPLETE today via Insured -
Parcel Post. It should arrive to you in 4 or 5 days.
> We hope you will be happy with our products and that
you will visit our website again, soon!
> Thank you for the opportunity of letting Flags &
etc., take care of your Fun Toy needs!
> We do hope that our service was satisfactory and that
you will recommend us to your friends.
> Thanks again!
> R. Keith Rice
> e-mail: rkeithrice@.net
> web site: www.flagsandetc.com
Keith - I received the order yesterday. I am very pleased
with it. Thanks so much.
Diane
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Should you have any problems with this site,
please contact
R.
Keith
Rice,
Webmaster
We will get back to you ASAP!
The Place to Shop for Your "Favorite" Flags!
|
